Refund policy

Return & Refund Policy

Effective as of May 26, 2025

The “Make Her Cry Happy Tears” Guarantee

We believe every Refleqion should spark a moment that matters — a tear, a smile, a gasp. If it doesn’t feel like the most emotional gift she’s ever received, you can return it for a full refund.

No questions asked. No conditions. No time limits.

Just email us at hello@refleqion.com — we respond the same day, even on holidays — and then send your pendant to the address below:

Refleqion Returns  
3475 92nd St SE  
Caledonia, MI 49316  
United States

Refunds

Once we receive your return, we’ll issue a full refund to your original payment method within 3–5 business days.

Lifetime Guarantee

If your Refleqion ever breaks, tarnishes, or stops working — whether it’s a month or a decade later — we’ll replace it, repair it, or refund you. For life.

Business Closure Clause

This policy is valid as long as Refleqion is in operation. If the company ever ceases business, we may no longer be able to process returns or offer refunds.

Questions? We’re always here for you.
📩 hello@refleqion.com